Q: How do I schedule a Sylvania Playland party?
It’s easy! Just stop in and fill out our party reservation form. Or give us a call and we’d be happy to reserve your special day and time! We encourage you to stop in and fill out the form so we can give you your invitations.
Q: Is a deposit required?
Yes, a $100.00 non-refundable deposit is required to reserve your party for up to 10 kids and $200.00 for the party for up to 25 kids. The balance is due and payable on the day of your party. A Sylvania Playland credit will be given for any canceled party. We except cash, Visa, MasterCard and Discover. No checks please.
Q: Do I have to know my head count and other options when I reserve my party?
No. All we need is an estimate. The day of the party we will get your pizza and drink order. The pizza will arrive an hour into the party unless other wise requested. The kids will be signed in by an adult when they arrive and this will allow us to determine the total number of children.
Q: What if I invite more then the 10 or 25 kids included in the party?
Additional guests are never a problem! There is a charge of $13.00 per additional guest for the party up to 10 kids and $10.00 per additional guest for the party up to 25 kids. This includes the extra pizza, drinks, and supplies. We do not charge for adults or infants and they are not counted in the party total.
Q: What time should I arrive for my party?
We ask that you arrive no earlier then 10 or 15 minutes prior to your scheduled party. We can not guarantee entrance into the party room before your scheduled 2 hour party. Kids that arrive early are able to start playing!
Q: Can I bring food to my party?
You may bring dessert (cake, cupcakes, candy, ice cream, fruit) to your party. We’re sorry, but no other outside food is permitted (except for dietary reasons). You can add on extra pizza for adults if you would like. Alcohol is not permitted.
Q: Can I bring in my own drinks?
Yes, you are welcome to bring your own drinks or purchase from us. If bringing your own drinks, please keep in mind that we provide you with cups.
Q: Do you provide party room set up and clean up?
When you enter the party room, everything will be set up. At the end of your party, all you need to do is take your belongings and leave all the clean up to us! We ask for the party room to be cleared of belongings and guests by the end of the party. There is a fee of $25.00 per 15 minutes you are in the room after the scheduled 2 hour party.
Q: Can I use my own decorations and/or paper products in the party room?
You’re welcome to use your own decorations and/or paper products in the party room. We do supply all paper products (utensils, table clothes, napkins, cups, and plates). We recommend keeping the decorations minimal because of limited time setting them up and taking them down. We do not allow silly string or face paint.
Q: Will my party be private?
Every party has their own private party room. It is for only you and your guests! There may be other parties at the same time in one of our other party rooms. The play area is shared with everyone, including kids coming in for open play.
Q: Are socks required?
Yes! For safety and sanitary reasons, socks are required to play. They can be purchased for $1.00 at Sylvania Playland.
Q: Is each parent required to have a signed waiver for their child?
All guests must have a completed and signed waiver for insurance purposes. The waiver must be signed by a parent or guardian. It can be filled out when the parent/guardian drops the child off at a party or when coming for open play.
Q: What ages are allowed to play on the Sylvania Playland equipment?
The equipment at Sylvania Playland is designed for children 12 and under. We do not allow adults and teenagers on the equipment for the safety of the children playing. Adults can go on the equipment if they are actively assisting a child. We have a height requirement for two of our larger inflatable, 38 inches. Don't worry if your child is not 38 inches, there is plenty of things for them to do!
Q: Can I drop my child off at a birthday party at Sylvania Playland and leave?
For scheduled birthday parties being hosted by an adult we allow drop offs. We will have the parent/guardian sign the child in and leave an emergency phone number. Adults are also welcome to stay! Siblings can be paid for separately.
Q: Are you available only for Birthday Parties and Open Play?
A: Kids' birthday parties are only the beginning! From fundraisers to moms' groups, we're excited to host just about any group that wants to celebrate. We offer discounts for large groups. Please call for pricing.