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PARTY FAQ'S

How do I schedule a Sylvania Playland party?

 

It’s easy! Just click the cake to book your party online!

 

​You can also stop in and fill out our party reservation form. Or give us a call and we’d be happy to reserve your special day and time! Please call or email us with any questions.

Is a deposit required?

Yes, a $100.00 deposit is required to reserve your party for up to 10 kids and $200.00 for the party for up to 25 kids. Private parties require a $300.00 deposit. The balance is due and payable when you arrive for your party. We accept cash or any credit or debit card. No checks please. All deposits are non-refundable!

Do I have to know my head count and other options when I reserve my party?

No. All we need is an estimate. A day or two before the party we will call to get your pizza and drink order. The pizza will arrive 45 minutes to an hour into the party unless otherwise requested. The kids will be signed in by an adult when they arrive and this will allow us to determine the total number of children.

What if I invite more then the 10 or 25 kids included in the party?

Additional guests are never a problem! There is a charge per additional child (depending on the party package) that will cover the extra pizza, drinks, supplies and play time. We do not charge for adults or infants under 1 year old so they are not counted in the party total.

What time should I arrive for my party?

We ask that you arrive no earlier than 10 minutes prior to your scheduled party. We can not guarantee entrance into the party room before your scheduled 2 hour party. Kids that arrive early are able to start playing!

Can I bring food to my party?

You may bring dessert (cake, cupcakes, candy, ice cream, fruit) to your party. We’re sorry, but no other outside food is permitted (except for dietary reasons). You can add on extra pizza for adults if you would like.

Can I bring in my own drinks?

Yes, you are welcome to bring your own drinks or purchase from us. If bringing your own drinks, please keep in mind that we provide you with cups. Alcohol is not permitted.

Do you provide party room set up and clean up?

When you enter the party room, everything will be set up. At the end of your party, all you need to do is take your belongings and leave all the clean up to us! We ask for the party room to be cleared of belongings and guests by the end of the party. There is a fee of $25.00 per 15 minutes you are in the room after the scheduled 2 hour party.

Can I use my own decorations and/or paper products in the party room?

You’re welcome to use your own decorations and/or paper products in the party room. We do supply all paper products (utensils, table clothes, napkins, cups, and plates). We recommend keeping the decorations minimal because of limited time setting them up and taking them down. We do not allow silly string, confetti or face paint.

Will my party be private?

Every party has their own private party room. It is for only you and your guests! There may be other parties at the same time in one of our other party rooms. The play area is shared with everyone, including kids coming in for open play. We offer PRIVATE parties on a limited basis. You can book one HERE.

Are socks required?

Yes! For safety and sanitary reasons, socks are required to play. They can be purchased for $2.00 at Sylvania Playland.

Is each parent required to have a signed waiver for their child?

All guests must have a completed and signed waiver for insurance purposes. The waiver must be signed by a parent or guardian. It can be filled out when the parent/guardian drops the child off at a party or when coming for open play.

What ages are allowed to play on the Sylvania Playland equipment?

The equipment in the play area at Sylvania Playland is designed for children 12 and under. We do not allow adults and teenagers on the equipment for the safety of the children playing. We have a height requirement for two of our larger inflatable, 38 inches. Don't worry if your child is not 38 inches, there is plenty of things for them to do! There are no restriction for anybody to enjoy the Indoor mini golf and the arcade.

Can I drop my child off at a birthday party at Sylvania Playland and leave?

For scheduled birthday parties being hosted by an adult, we allow drop offs. We will have the parent/guardian sign the child in and leave an emergency phone number. Adults are also welcome to stay! Siblings can be paid for separately.

Are you available only for Birthday Parties and Open Play?

Kids' birthday parties are only the beginning! From fundraisers to moms' groups, we're excited to host just about any group that wants to celebrate. We offer discounts for large groups. Please call for pricing.

Childs birthday cake
Sylvania Playland
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